Job Description

Job Description

Job Description

Benefits:

• Bonus based on performance
• Paid time off

• Operational Management:
• Overseeing all hotel departments, including front desk, housekeeping, maintenance, and food & beverage, to ensure smooth and efficient operations.

• Guest Relations:
• Handling guest complaints, addressing concerns, and ensuring high levels of guest satisfaction and loyalty.

Staff Supervision and Training:
Managing, training, and developing hotel staff, ensuring they meet performance standards and adhere to safety protocols.

Financial Management:
Assisting the General Manager with budgeting, forecasting revenue and expenses, and monitoring financial performance.

Revenue Generation:
Implementing strategies to increase revenue, such as implementing yield management policies and promoting hotel services.

Sales and Marketing:
Supporting sales efforts, coordinating advertising and promotional programs, and working with marketing teams to improve the hotel's public image.

Human Resources:
Assisting with hiring, onboarding, and performance evaluations of staff.

Compliance and Regulations:
Ensuring compliance with all applicable laws, regulations, and safety standards.

Event Management:
Overseeing the planning and execution of hotel events and functions

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