Job Description

Job Description

Description：

First Commercial Bank, headquartered in Taiwan, is an established international financial institution. Our Los Angeles Branch is seeking a full-time Operation Officer to join our frontline operations team. This position is ideal for individuals with strong attention to detail, customer service orientation, and interest in banking operations.

Responsibilities：

• Process a variety of customer transactions including deposits, withdrawals, wire transfers, and loan payments.
• Deliver high-quality and responsive service to clients; resolve inquiries and issues efficiently and professionally.
• Safeguard customer confidentiality and ensure integrity of banking operations.
• Comply with applicable regulatory requirements, internal procedures, and security protocols.
• Perform other duties as assigned by supervisors.

Qualifications：

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Prior banking experience and/or relevant certifications preferred.
• Proficiency in Microsoft Office applications and general computer literacy.
• Strong communication skills in both English and Mandarin, including speaking, reading, and writing.
• Excellent interpersonal skills and the ability to work well in a team-oriented environment.

Notes：

Our head quarter is in Taiwan. For more information about our institution, visit our official website:

Please submit your English resume to:

i97291@firstbank.com.tw and i15193@firstbank.com.tw

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