Remote Customer Service Rep - $16/hr + Weekly Bonuses Job at Monster Reservations Group, Indianapolis, IN

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  • Monster Reservations Group
  • Indianapolis, IN

Job Description

Job Description

Job Description

Full-Time | Work From Home | Paid Training | $16/hr + Bonuses

Love talking to people? Want a remote job where you help guests turn vacation packages they’ve already paid for into real trips? Monster Reservations Group is hiring full-time team members to work from home in a vacation sales and customer service role.

This isn’t cold calling. You’ll talk to guests who have already purchased a vacation and guide them through destination options, questions, and final booking steps.

What You’ll Get:

  • $16/hour base pay
  • Weekly bonuses
  • Paid training—no experience required!
  • Health insurance through Cigna
  • Free dental and vision coverage
  • 401(k) with 4% company match
  • Travel credit for your own vacation

What You'll Need:

  • High-speed cable or fiber internet
  • A wired Ethernet connection (Wi-Fi won’t work)
  • A Windows desktop or laptop with at least 8GB RAM
    • No Macs, tablets, or Chromebooks
  • Be 18 or older

What You’ll Do:

  • Call guests who’ve already purchased vacation packages
  • Use a fun, high-energy script to guide each call
  • Highlight top destinations and travel dates
  • Handle questions and finalize bookings
  • Collect payments and input details accurately
  • Meet weekly goals and earn bonuses

Schedule:

  • Full-time only, Monday–Friday
  • Mon/Tue/Thu/Fri: 8:45 AM–5 PM CT
  • Wednesday: 8:00 AM–5 PM CT

If you’ve got a great phone voice, strong work ethic, and want to help people book real trips apply today! Spots are limited.

Company Description

Since 2006, Monster Reservations Group has been a family-owned and operated company, treating both team members and guests like extended family. Our entire team is based in the U.S., many of us have worked together for over a decade, and we operate on a first-name basis. We believe our success comes from the people on our team and the partnerships we’ve built—smart, caring individuals who create great vacation experiences, as seen in thousands of positive reviews and repeat travelers. Our culture centers on Attitude, Effort, and Process (AEP): the right mindset, consistent effort, and a commitment to doing things the right way. We believe strong culture drives strong results. Most importantly, none of this happens without our guests trusting us to plan their vacations. Our growth depends on making that process simple, seamless, and reliable.

Join us, and let’s make a difference in the world of travel—one adventure at a time!

Company Description

Since 2006, Monster Reservations Group has been a family-owned and operated company, treating both team members and guests like extended family. Our entire team is based in the U.S., many of us have worked together for over a decade, and we operate on a first-name basis. We believe our success comes from the people on our team and the partnerships we’ve built—smart, caring individuals who create great vacation experiences, as seen in thousands of positive reviews and repeat travelers. Our culture centers on Attitude, Effort, and Process (AEP): the right mindset, consistent effort, and a commitment to doing things the right way. We believe strong culture drives strong results. Most importantly, none of this happens without our guests trusting us to plan their vacations. Our growth depends on making that process simple, seamless, and reliable.\r\n\r\nJoin us, and let’s make a difference in the world of travel—one adventure at a time!

Job Tags

Remote job, Full time, Monday to Friday,

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